Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Choose Your Choice. Please read our Shipping Policy carefully before placing an order.

Order Processing

  • All orders are processed after payment confirmation or order confirmation (depending on the selected payment method).
  • Customized and personalized products require production time before shipping.
  • Processing times may vary depending on the product and order volume.

Shipping & Delivery

  • We currently deliver across Sri Lanka.
  • Delivery times may vary based on your location and courier service availability.
  • Once your order has been dispatched, you will receive tracking information (where available).

Delivery Time

Estimated delivery times:
5-12 Working Days

Please note that these are estimated delivery times and delays may occur due to weather conditions, public holidays, courier issues, or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated at checkout or communicated before order confirmation.

Customer Responsibilities

Customers are responsible for providing accurate:

  • Name
  • Contact Number
  • Delivery Address

Choose Your Choice is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged Packages

If your package arrives visibly damaged, please contact us within 48 hours of delivery and provide clear photos of the package and product.

Order Tracking

Tracking details will be provided once your order has been shipped, where applicable.

Contact Us

If you have any questions regarding shipping, please contact us:

📧 Email: chooseyourchoice123@gmail.com
📱 WhatsApp: 0750801695

Thank you for choosing Choose Your Choice! ❤️