Terms & Conditions

Last Updated: June 2026

Welcome to Choose Your Choice. By accessing our website and placing an order, you agree to the following Terms & Conditions.

1. General

These Terms & Conditions govern your use of our website and services. By placing an order, you confirm that you have read, understood, and agreed to these terms.

2. Products & Customization

• We specialize in customized and personalized products.
• Customers are responsible for providing accurate photos, names, dates, messages, and other customization details.
• We are not responsible for errors resulting from incorrect information provided by the customer.

3. Orders

• All orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order at our discretion.
• Once an order is confirmed and production has begun, it cannot be modified or cancelled.

4. Pricing

• All prices are displayed in Sri Lankan Rupees (LKR) unless otherwise stated.
• Prices may change without prior notice.
• Any applicable delivery charges will be communicated during checkout or before order confirmation.

5. Payments

• We accept the payment methods displayed on our website.
• For orders requiring an advance payment, production will begin only after payment confirmation.
• Failure to complete the required payment may result in order cancellation.

6. Refunds & Returns

• No refunds will be issued after an order has been confirmed.
• Customized and personalized products are non-refundable and non-returnable unless the item received is defective or incorrect due to our error.
• Please refer to our Return & Refund Policy for full details.

7. Shipping & Delivery

• Delivery times provided are estimates only.
• We are not responsible for delays caused by courier services, weather conditions, public holidays, or other circumstances beyond our control.
• Customers must provide accurate delivery information.

8. Intellectual Property

All content on this website, including images, designs, logos, text, and graphics, is the property of Choose Your Choice and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Choose Your Choice shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

10. Privacy

Customer information is handled in accordance with our Privacy Policy and is used only for order processing, delivery, and customer support purposes.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on this website.

12. Contact Us

For any questions regarding these Terms & Conditions:

📧 Email: info@chooseyourchoice.lk
📱 WhatsApp: 0750801695

By using our website and placing an order, you agree to these Terms & Conditions. Thank you for choosing Choose Your Choice. ❤️